Theme	Category	Unit meaning
1. People did not test when the symptoms improved	Natural recovery process	improved symptoms
2. People did not test due to the cost of test	Economic factor	cost of COVID-19 test deterred some
3. People did not test due to fear of a painful test procedure (rumours)	Information, education, and communication (IEC)	misinformation-rumours that test is very painful
4. People did not test because of test kit shortages	Supply chain challenges Pandemic preparedness	test kit shortages-testing capacity
5. People did not test due to fear of a positive test result	Psychological readiness to accept diagnosis	fear of a positive test and its consequences prefer not to know