Information Yes No Don’t know or No response
All types of contraceptive methods explained during first visit 39.2 55.5 5.3
The merits of different contraceptive methods explained 43.9 52.3 3.8
Side effects of each contraceptive method explained 25.0 54.3 20.7
How to use each method 38.7 55.8 5.5
Access:
Easy access from home to Family Welfare Centre 39.7 60.2 1.2
Affordability of fees 37.0 62.5 0.5
Provision of free service 24.5 67.0 8.5
Choice:
Method of own choice 34.2 63.6 2.2
Selection of FP method 55.5 41.7 2.8
FP method according to reproductive intention 22.7 50.3 27.0
Safety:
Explanation of side effects 31.8 62.5 5.7
Management of side effects 26.7 63.0 10.3
Privacy:
Privacy during counselling /consultation 38.3 51.0 10.7
Privacy during physical examination 50.7 32.2 17.1
Confidentiality:
Confidentiality of all personal information 43.3 21.5 35.2
Dignity:
Treated with respect 39.0 53.2 7.8
Comfort:
Waiting area was comfortable 21.8 72.2 6.0
Good and sufficient seating facilities 21.5 69.7 8.8
Continuity of care:
Follow up visit 35.7 59.0 5.3
Right to opinion:
Feedback about quality of service 20.5 53.2 26.3